The Ordering Process

There are two ways to place an order with us, directly from the website or via email at

When placing an order on the website, you will receive an automatic order confirmation and soon after a representative will reach out to confirm the order and artwork.

When placing an order via email, please send artwork and quantity desired. We will respond quickly with a digital proof and answer any questions you may have.

We look forward to bringing your design to life!



What file type should I submit?

Please submit the highest resolution file you have, preferably the .ai or .eps.

All artwork is accepted, and our design team will enhance accordingly to ensure your design looks great on our products.

Do you color match?

If there is a certain PMS/Pantone color you would like, please let us know. Many of our products can be printing in the exact color you’d like.

I have additional artwork files. Where should I send them?

If you need to email your artwork, please send to and we will respond accordingly.


Shipping and Delivery

What is the turnaround time?

Each product shows a standard production time. Free shipping can take 5-7 days. If you have a deadline to meet, please let us know. If we find that we cannot meet the date, we might recommend expedited shipping. We will always try our best to meet your deadlines and in the event we cannot, let you know immediately.

Do you ship internationally?

We do! Please email us at with the international address and we will be happy to assist. In some cases, international shipping is free!



What types of payment do you accept?

We accept all major credit and debit cards, checks, and purchase orders from many government, educational, and non-profit institutions.

If you need to email a PO, please send to


General Ordering Information

Can I change or cancel my order?

You can make order alterations or cancel your order prior to the order going to production. Please contact us at to assist.

Will I receive a digital proof prior to production?

Yes. We will email you a digital proof for your approval prior to moving to production.

Do you charge sales tax?

We currently collect sales tax if your order is shipped in the state of Florida. If you are located in the state of FL and are tax-exempt, please email your tax-exempt form to

Intellectual Property: Use of Trademarks and other protected marks

Supplying us with your artwork means you are warranting you have unrestricted right and authority to use and distribute that artwork.